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Social Research

Society explained using our social research

In a constantly changing society it is important to gather information about, and opinions from, those that matter - people living and working in Britain today.

We provide specialist research across a wide range of issues, including housing, health, disability, local government services and quality of life. With over 20 years' social research experience we have worked closely with a variety of clients, such as:

  • local authorities
  • central government departments
  • housing associations
  • universities
  • consultancies
  • charities

Our independent, objective position produces reliable, valid research to provide:

  • guidance for the formulation of social policy
  • input to reviewing the strategic direction of an organisation
  • information on services or products requiring change/improvement

We have spoken to a huge variety of people including new home buyers, people with a disability, elderly people in socially deprived areas, those taking up new forms of government finance, tenants and NHS patients.

A wide variety of quantitative methods are used, such as face-to-face, telephone or postal self-completion questionnaires. These are often combined with a qualitative element to define issues in more detail or "get below the surface" to elicit underlying reasons for people's opinions. Mystery shopping can also be a useful tool, particularly in assessing service quality.

To find out exactly how we can meet your social research requirements, please contact Eileen Sutherland.

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